Support

 

We provide support services for all of the time and billing, and accounting packages that we cover. Our services include, data recovery, data repair, data migration, data conversion, implementation services, technical support, adding additonal users, security, network configuration, troubleshooting, legacy systems, and training. Some of our more popular services are:

Data Repair

 

Our Data Repair Service is run by a specialised team dedicated to correcting and retrieving accounting software data files.
 

We know the importance of your data files, and there is no one better to recover your data with our Data Repair Services. We have repaired and converted many databases.  We are accurate and efficient at data repair, and maintains a much shorter turnaround time than Timeslips Support.

Data Migration/Conversion

 

Your data is one of the most important parts of your business. We've designed our Data Migration/Conversion Services to be fast, cost effective and predictable.

 

The migration and conversion of your company's critical data can be a daunting task for even your most experienced IT team members. By allowing our experts to do this for you, you can reduce the overall risk, time and cost involved with getting data from your legacy solution into your new system. Our experts will guide you through the entire process to have you up and running in no time.

Abacus Law Certified Consultant
Training

 

Our training courses help you learn how to use time and billing, and accounting software and leverage more in-depth functionality that will help you do more in less time. Our training will discuss some of the more advanced features, such as, custom fields, reports and custom reporting, template clients, categories, replacement slips, client funds, and security.
 

You will also learn how to properly set up accounts as in QuickBooks to fit your business needs. Some of our course topics include: entering company details and building lists, setting up and managing service sales, creating invoices, setting up and managing bank accounts, managing Assets and Liabilities, dealing with finance charges, and payroll.

Timeslips Certified Consultant
Troubleshooting/Network Configuration

 

Knowing that a dependable expert you can trust is just a phone call or a click away is the greatest service we offer our clients. We support all your computer repair and IT-related needs, even contact with outside vendors, giving law office owners a single point of contact to resolve any problem, no matter what needs attention.

 

We offer computer and networking services to samll and medium sized law firms. Service includes help with setup, troubleshooting, maintenance, training, computer repair, and general help across a wide variety of systems. Repair services can be performed remotely or at your business location. True technology enthusiasts, our technicians are industry experts and take great pride in their work.

 

Legacy Systems and Integration

 

As law offices experience growth and expansion, they also face the problem of legacy system integration with new technologies, web applications, mobile applications as well as in the cloud.  Legacy systems are old, inflexible technologies put into place to resolve previous law office business challenges. These systems, because of their long lifespans, tend to be fragile, obsolete, and difficult to integrate with new cloud and web-based services.  The established legacy systems remain in use by firms because legacy system replacement is an extensive and expensive process. Let us help you configure your legacy system so it can operate in today's ever-changing environments.